Mrs Jones, April 2013
I want to thank you for your help in arranging our family Christmas lunch. The food was really good, and the presenation beautiful. My family from overseas were very impressed by the elegant rooms, especially the drawing room; they thought is was "just how we imagine old English houses to have looked at Christmas time"! I would especially like to thank the reception and the dining room staff, who were so attentive and helpful. All in all it was a lovely treat for us.
Mrs Bolton December 2012
Wonderful comfortable and spacious bed - could be the best we've ever slept in away from home!
Mr and Mrs Reed November 2012
Excellent food, great service, very friendly staff - and very professional.
Mr Lally. November 2012
The food was exquisite. The chef is a genius!
Mrs Ramans November 2012
Excellent as always. Very very comfortable. Delicious food. Pleasant service.
Mr Whittaker November 2012
The Stone bass was amazing! Nothing was too much trouble.
Mr Morris November 2012
Excellent value for money Sunday lunch. The beef was lovely!
Ms Grange, November 2012
Nice relaxing atmosphere and a very pleasant lunch, with good service and attention from Mark.
Mr Holden November 2012
Your staff have been truly accommodating and the breakfasts were delicious!
Mr and Mrs Herbert November 2012
Lovely hotel, nothing too much trouble for the friendly, welcoming staff. Dinner delicious.
Mrs Lloyd November 2012
Very friendly service. Food beautifully cooked: a point! Particularly enjoyed the turbot. Simple dish, perfectly balanced and cooked.
Mr Nolan - November 2012
Brilliant food, brilliant service! Mr Oliver - October 2012
Friendly, attentive staff in relaxed surroundings. Made our celebrations extra special! Thank you. Rachel and James October 2012
Excellent meal - we'll be back!
Mr Clarke - October 2012
The helpful friendly staff are the true assets to this hotel, from cleaning staff, reception, waiting staff - all deserve a big thanks. Clean, smells nice, lovely decor, comfortable rooms and bed.
Ms O'Hara - October 2012
Thank you so much for all your help in arranging this meeting - you managed all our requirements perfectly. I have been told that this "went really well in EVERY way" All the delegates were really impressed with the hotel. All in all it was a great success.
West Yorkshire Probation - October 2012
Excellent - magnificent service. Just like "Downton"! We will be back again - worth the train fare from Newcastle to have lunch with our friends.
Mrs May October 2012
Wonderful stay, felt absolutely spoiled all weekend. Thanks to everyone we met.
Mr & Mrs Page. September 2012
This was our anniversary meal. The service was superb, the food was delightful. OUr wedding last year was perfect. Thank you for all your efforts on both occasions.
Mr Blows August 2012
Another lovely, welcoming and comfortable stay. The breakfast was delicious and such a treat! Mrs Turner. August 2012
Lovely reception staff, very relaxed atmosphere and "home from home" - the drawing rooms are so comfy. Ms Forbes Aug 2012
Super hotel, clean, comfortable, stylish, loved it! J Foster Aug 2012
Our room was spotless! Hotel food was very very nice. Great toiletries and wonderful fluffy towels in our very comfortable room. Overall, truly lovely time in hotel and we can't wait to return. Thank you. J Macarthur Aug 2012
We really enjoyed our stay, the room was spacious and clean, the 4 poster lovely. The staff were very helpful and friendly, the food, breakfast was very nice with plenty of choice. We also dined in the grill downstairs, the food was again excellent. It makes a change to get your steak the way you ask for it. The young lady who served us in the grill was extremely polite and friendly. Just like to say a big thank you to all. We know where to stay next time we are in York . Thanks again. Frank O'Neill July 2012
The hotel is beautiful and in a great location, the rooms are lovely, the staff are friendly and the breakfast was delicious. Definitely coming again. E Henderson July 2012
Excellent food, quality and presentation. Five stars! D Bower July 2012
The best hotel we have ever stayed in. P Hunt. July 2012
I have recently had my first stay at The Grange Hotel. The building has charm and style (if only I could have a staircase like that at home!) All staff were attentive, eager and helpful, the room pleasant and comfortable and the food was excellent - a most relaxing evening.
P McManus June 2012
May I take this opportunity to thank you and your colleagues for providing us with a superb lunch yesterday. Everything went according to plan and our guests were most impressed with the food, the service and the Grange itself.
Mr R Brown. June 2012
Everything was fantastic the room,service and food and we couldn't have
asked for anything more. And what a lovely surprise the £20.00 voucher was, thank you again...
Mrs D Prestwich. June 2012
While we stayed at two high end properties in London, our most positive experience was at The Grange Hotel. The hotel was very charming and our room was large and cheerful. The restaurants and parlor were lovely and relaxing. Our breakfast was delicious. But what made the experience really great was your porter, Dave. He was so nice and helpful. If we ever come back to York, we would stay at The Grange and recommend it to others.
Ms Kruse. May 2012
Quick and friendly service. Delicious food all at reasonable prices. We really enjoyed our meals. Thank you. Mr Munro. May 2012
Fantastic service, fantastic food, fantastic! We will be coming again
Ms K Teasdale May 2012
The food was fantastic - however the service makes the experience out of this world. We were looked after by Lucy - very professional and so much fun. We will recommend to everyone.
Chris Wyman. March 2012
The best meal of my life!
Jenny Richardson March 2012
Excellent service, clean stylish rooms, comfortable beds. Facilities excellent.
Mr and Mrs Webster March 2012
Beautiful room, much needed break from the chain hotels! Lovely staff- very helpful and approachable. Would 10000% recommend to other people.
Ms Goldthorpe Feb 2012
Many thanks for your phone call regarding the pillows at your lovely hotel. My friend and I had a lovely weekend there. The staff are friendly and efficient even the young man who swept the snow from my car before we left. The restaurant is excellent. May I say what a well run beautiful hotel The Grange is.
Ms S Thompson. Feb 2012
Excellent service, especially from Lucy and Katie. Lovely food and room - generally fab!
Ms Read. Feb 2012
Enjoyable time and excellent meal - great service. This is our 3rd visit and we will be returning. Mr P Gavins. Feb 2012
Another lovely stay. Thank you for the upgrade and the card! Fabulous breakfast, comfortable rooms as usual.
Mr & Mrs Carter. Feb 2012
Very comfortable stay as usual - can't help coming back. You have an artist in your kitchen!
Ms Copley. Feb 2012
A great meal making a business trip so much more bareable! The duck was simply delicious and beautifully presented. Service was excellent - attentive yet not overbearing.
H S Hannant. Feb 2012
Loved it! The room, the atmosphere, the food, the extremely friendly and competent staff.
A Macgillivray. Feb 2012
I had a 1 night stay at your hotel on 1 Feb due to the fact I was visiting a customer in York and I am based down near Heathrow Airport.
I must compliment you on your staff's service. Nothing was too much trouble and their courtesy shown to me during my stay (and indeed beforehand, in the form of a courtesy call to ensure I had a dinner reservation in place) was second to none and I was most impressed throughout.
Jackie White Feb 2012.
We both just wanted to thank yourself and the staff at the Grange Hotel for all their efforts during our recent stay and wedding in York. Our rooms were very good, particularly mine and Trevor's, and the food we ate at the Grange was wonderful -the sandwiches and tea on our arrival, our breakfast and our wedding reception. All the staff we have come into contact with have been pleasant, polite and helpful.
Once again thank you so much and we WILL be back!
Stephanie & Trevor. November 2011
Everyone needs to experience this hotel, the staff, and the wonderful dining at least once!! It was fantastic. From the minute we arrived I realised staying with you would be a special treat! The front desk staff were very warm and welcomed us sincerely. Each meal was an absolute delight. The service second to none.
I can honestly say being somewhat well travelled, I have never, ever had a more pleasant stay in a hotel!!
"I would like to let you know that we thoroughly enjoyed our stay at your hotel. We found the facilities, food and service was really very good. Well done to you and your team for making the weekend enjoyable."
"I have stayed with you on numerous occasions and whenever passing through York, The Grange is always my first choice.
Last night at The Grange was once again a delightful interlude in a rather busy week and I appreciate the calm and comfort that the hotel provides.
I was also very happy to see that internet access is now free as it is one of my real bug bears when we have to pay for something that has essentially become a free commodity.
Dinner in the bar last night was superb, the staff friendly and delightful. I would possibly suggest a wider range of wines by the glass.
Breakfast was very nice and again the staff very professional. I would suggest more on the buffet like a wider selection of fruits, yoghurt and pastries."
"Many, many thanks for your excellent service during our brief stay 7th and 8th September. We were made to feel really special staying in your super hotel. Thank you also for sending on a jacket I unfortunately managed to leave behind in the room - it arrived safely. Your staff dealt with it all with such good grace and politeness. We hope to return soon and hopefully spend more time at the Grange."
"Well done all of you - 10 out of 10."
"We thoroughly enjoyed our stay. Service was warm and helpful, the accommodation was spacious and comfortable, and the food was delicious and well prepared. We have already recommended it to acquaintances.
We should like to commend particularly a long serving member of your staff, whom we interrupted one morning in the Library, and who gave us a most interesting account of the history of the building.
The interior décor, especially the intermediate space in the Dining Room, decorated as it is in trompe l’oeil fashion, was a delight."
"Just to let you know we had a wonderful time staying at The Grange Hotel. The service was good, the room was lovely. A great view over York.
Thanks for everything."
"What a great hotel! It makes such a refreshing change to find a hotel with quality and personality - a 'proper hotel'! We stayed a night when collecting our daughter from University recently and really enjoyed our stay. We had a great meal in the brasserie - such excellent cooking, a very comfortable night's sleep and a lovely breakfast. Shame we weren't staying longer."
We had a great time and everybody was very happy. Staff fantastic so thanks to Jennifer on the desk, the two guys who served the dinner and Dave the porter. All very helpful.
Johnny. June 2012