Cancellation Policy
If for any reason you need to cancel your reservation, please let us know 48 hours prior to your arrival to avoid a cancellation charge, which will be equal to your first night room rate.

Check In/Out
Check-in is from 3pm and check-out is by 11am on the morning of your departure.

Car Park
There is a small limited car park to the rear of the hotel for residents use only. To access, turn into Queen Anne’s Road where the entrance is first right. To guarantee a space, bays must be pre booked. Please contact reception directly on 01904 644744 or email. We charge £10 per night and your space will be reserved from 3pm on the day of arrival until midday the day of departure. Each bay is 2.5m wide. Please note; all cars are parked at the owner’s risk.

Room Rates
Room rates are quoted in £sterling, include VAT at the current rate.

Credit Card Guarantee
A credit card or debit card is required to guarantee all reservations. Nothing is charged to your card at the time of booking and you can settle your account using an alternative payment method if you wish. Please note we can’t accept Amex as a guarantee.

We accept all credit and debit cards as payment including Visa, Mastercard, Maestro, and Amex for payment. The Grange Hotel, York is not part of the Capital Bonds scheme.